Blog

creepy eyes

When we meet in person, I may not look in your eyes

When I was seven, I passed out. Understandably my parents and doctors were concerned so they ran a battery of tests. Eventually I was diagnosed with ADHD because I didn’t make eye contact with the...

Atlantic City Disco Ball

The problem with big bang design

It starts with a really fancy deck in your inbox. I’ve received these as both an internal head of UX and as a product consultant. The deck is lovely, comprehensive, well written and detailed....

Airplane Wing

Why you should use outside product managers

Note: This was originally published on the 3Pillar blog and has been republished with permission An engineering candidate asked me why a product development services company like us has product managers. I loved the...

Pompidou Blurred

Talking planning with Peter Morville

Recently I sat down with Peter Morville to have a fascinating conversation about planning for his new book. Peter is a very accomplished information architect and author of Information Architecture for the World Wide Web,...

Cluj Statue

Pre-Mortems are great for kickoffs

The first few weeks of any product development effort are tricky. You are trying to figure out what you’re doing and how to work together. The expectations are always high and the timeline short....