Author: Jess

Finger Painting

Getting things done Part 2: Accept the weird and irrational

If you think saying something smart is all you need to make your idea a reality, you will have a career filled with disappointment and frustration. You need help, money, permission and support and...

creepy eyes

When we meet in person, I may not look in your eyes

When I was seven, I passed out. Understandably my parents and doctors were concerned so they ran a battery of tests. Eventually I was diagnosed with ADHD because I didn’t make eye contact with the...

Atlantic City Disco Ball

The problem with big bang design

It starts with a really fancy deck in your inbox. I’ve received these as both an internal head of UX and as a product consultant. The deck is lovely, comprehensive, well written and detailed....

Monterey Aquarium Fish

Research vs Experimentation

I’m not much into to fishing but the few times I’ve gone out on a charter with friends it’s been pretty fun. This might be because the captain knows where the good spots are...

Airplane Wing

Why you should use outside product managers

Note: This was originally published on the 3Pillar blog and has been republished with permission An engineering candidate asked me why a product development services company like us has product managers. I loved the...

Pompidou Blurred

Talking planning with Peter Morville

Recently I sat down with Peter Morville to have a fascinating conversation about planning for his new book. Peter is a very accomplished information architect and author of Information Architecture for the World Wide Web,...