Blog

Cluj Statue

Pre-Mortems are great for kickoffs

The first few weeks of any product development effort are tricky. You are trying to figure out what you’re doing and how to work together. The expectations are always high and the timeline short....

Roles Merged

Teams and roles part 2: What the research says

Just about all the work we do and our clients do are in cross-functional teams. I see teams struggling with roles and ownership so I’ve been searching for answers in academic research. Roles are...

Structure Sketch

RFPs are the worst

I am in the services business to help people do product development well. RFPs make me crazy because they make it so hard for me to help. They made me feel like I’ve got...

Swirl

How to run a customer test in 10 minutes

I mentor with 1776, a DC area incubator, and in a recent conversation the member was asking about feedback. He told me that he was sending links out to a prototype and hoping to...

Scottish Landscape

Meeting people where they are

I took some friends skiing not long ago and one of them was having trouble making turns. Years of training and experience have taught me how to quickly look at someone and immediately know what...

Abstracted Stickies

How to design a successful workshop

Note: This originally appeared on the 3Pillar website Workshops are a great way to get your team aligned and moving quickly. I design workshops to meet my client where they are and get them...

Baby Girl

My first year (and change) as working mom

I expected to be sleep deprived, to sometimes have spit up on my shirt, for my house to be a mess, for pumping to be a chore and for my schedule to become even busier and unpredictable. But my...

Snowbird, Utah 2016

You’re funding technology wrong

Occasionally I work with clients who fund technology based on project business cases that are evaluated on a periodic or annual basis. These business cases require your leaders and their teams to spend endless...