What is an “outcome” and why does it matter?
Outcomes are the new hotness in product development and it’s pissing me off. I’ve been talking about them for years and now more prominent people are doing it so it looks like I’m following...
Outcomes are the new hotness in product development and it’s pissing me off. I’ve been talking about them for years and now more prominent people are doing it so it looks like I’m following...
Last year we merged our Product Management and UX teams. We operate as a single team now with shared management so some of our PMs have managers who are UXers and vice versa. One...
A few weeks ago I met with the product and design team members from a big company. I asked them what they were driving towards. Their first answer was to say they need reduce...
I’m a huge fan of the content Intercom puts out and through them I discovered Gerald M. Weinberg’s The Secrets of Consulting: A Guide to Giving and Getting Advice Successfully. It’s full of amusing and good advice....
Everyone has a boss. Even a CEO needs to manage their board or important customers. Knowing how to manage leaders in your organization or your client’s is a pretty important skill and one I...
I’m pregnant with my second child and I’ve got a few months before I go on maternity. My growing belly is a daily reminder that I’ve got to get my 40 person team ready...
If you’re reading this, you are probably good. You probably are a talented product or UX designer who has done quality work. You know the latest tools, trends and techniques. People in your company...
This is the third of a four part series, in Part 1 I introduced the framework, Part 2 was about understanding the people and situation and Part 3 was about preparation. In the final...
This is the third of a four part series, in Part 1 we introduced the framework, Part 2 was about understanding the people and situation. Let’s say you have a great idea for a...
If you think saying something smart is all you need to make your idea a reality, you will have a career filled with disappointment and frustration. You need help, money, permission and support and...