The 6 realities of implementing AI
Behind every “overnight success” is years of work in the shadows—and the same is true for artificial intelligence. AI chat bots may have exploded and captured public attention but scientists, mathematicians, and philosophers have been working on this since before the 1950s according to Harvard. For a long time we’ve used AI/ML for limited applications […]
Why domain expertise is dangerous in a product manager
Recently I was talking with a worried head of product management whose team is afraid to ask customers how they used the product because they didn’t want to be seen as not knowing the answers. Product people need to seek answers in data, conversations, feedback and testing. We need to make decisions based on the best […]