Jessica Hall on Product Management, User Experience and Digital Transformation
I’m a huge fan of the content Intercom puts out and through them I discovered Gerald M. Weinberg’s The Secrets of Consulting: A Guide to Giving and Getting Advice Successfully. It’s full of amusing and good advice....
Everyone has a boss. Even a CEO needs to manage their board or important customers. Knowing how to manage leaders in your organization or your client’s is a pretty important skill and one I...
People / Product Management / Strategy
by Jess · Published November 19, 2017 · Last modified November 20, 2017
No one calls me when things are awesome. Google and Facebook aren’t calling me. The people that call me need help and one of the most common things I hear is that they need...
I’m pregnant with my second child and I’ve got a few months before I go on maternity. My growing belly is a daily reminder that I’ve got to get my 40 person team ready...
Note: This was co-authored with Derek Tiffany and was originally posted on the 3Pillar Global site. You can put a bunch of stickies on the wall, create tons of JIRA tickets and commit code,...
Last weekend I taught a workshop at DC Web Women‘s Code(Her) Conference and I mentioned a couple of my favorite books or resources on customer and user psychology. These have helped me and I...
If you’re reading this, you are probably good. You probably are a talented product or UX designer who has done quality work. You know the latest tools, trends and techniques. People in your company...
Agile, Lean Startup, Design Thinking, Test Driven Development and whatever new and trendy thing out there are tools. They exist to help you to do something. They are supposed to help us be faster,...
This is a slightly edited version of a message I sent to my team: Today a prospect told us his vision of digital transformation and asked what ours was. I don’t think that’s ever...
I recently appeared on Take 3 Scene 16: The Truth Behind Scope Creep with my colleague Adam Hahn to talk about how there is no such thing as scope creep, it’s just change managed badly. The...
