My favorite posts from 2015
Happy New Year! I wish you and yours all the best. Here are a couple of my favorite posts from the last year: Getting to Meaningful Feedback How I do customer development interviews Getting...
Category: Product Management
Getting to Meaningful Feedback
I’ve spent this year getting feedback from small business owners, high school students, doctors, entrepreneurs and bankers. Every few months I start working with a new group of customers and every few months I have experiment...
If you want to run a good customer test, ask these quesitons
When I’m planning a test with my teams these are the questions that we ask ourselves. It really helps us to focus our efforts in planning, recruiting and creating a a prototype or other...
How I prepare for customer development interviews
When I’m doing a customer development interview my goal is to have an open and meaningful conversation that helps me really understand my subject’s pain, behaviors, needs, goals and how I can help them....
Agile alone is not the solution to your product development problem
I think of an agile team like a swimmer in open water. They can have a very effective stroke that carries them far each time but if they don’t look up and adjust for...
How I do customer development interviews
Customer development interviews are one of my favorite things to do. I really like learning about people’s lives even though what I learn most often is that my ideas or my client’s ideas are wrong. My...
Getting the Most out of Prototyping
This was originally published on the 3Pillar Global website and has been republished with permission. Prototyping is a great way to test ideas and assumptions, but you have to be smart about what to...
“MVP” a great and greatly confused concept
I’ve written before about how words have different meanings to people. One word that seems to be particularly tricky is “MVP.” There seems to be a disconnect between the lean community and the larger...
The scrappy guide to customer development recruiting
If you want to build a product that people want, you need to talk and test with people, lots of people and on a regular basis. This is going to take a serious, ongoing...
How I use canvas exercises to understand, align and assess
I use canvas exercises like the Business Model Canvas, Lean Canvas or a variation of my own design with new clients or prospects all the time. It’s one of the most effective ways to quickly...
