Rebooting our UX and Product Management career path
Last year we merged our Product Management and UX teams. We operate as a single team now with shared management so some of our PMs have managers who are UXers and vice versa. One...
Category: People
How the orange juice test can teach you how to manage a tough situation
I’m a huge fan of the content Intercom puts out and through them I discovered Gerald M. Weinberg’s The Secrets of Consulting: A Guide to Giving and Getting Advice Successfully. It’s full of amusing and good advice....
How to Manage Up
Everyone has a boss. Even a CEO needs to manage their board or important customers. Knowing how to manage leaders in your organization or your client’s is a pretty important skill and one I...
Questions to ask when you hear “we need to accelerate development”
No one calls me when things are awesome. Google and Facebook aren’t calling me. The people that call me need help and one of the most common things I hear is that they need...
Getting pregnant is a great way to scale your organization
I’m pregnant with my second child and I’ve got a few months before I go on maternity. My growing belly is a daily reminder that I’ve got to get my 40 person team ready...
Congratulations you’re a design lead or manager, here’s what no one probably told you
If you’re reading this, you are probably good. You probably are a talented product or UX designer who has done quality work. You know the latest tools, trends and techniques. People in your company...
Getting things done Part 4: Manage the emotions
This is the third of a four part series, in Part 1 I introduced the framework, Part 2 was about understanding the people and situation and Part 3 was about preparation. In the final...
Getting things done Part 3: Prepare Yourself
This is the third of a four part series, in Part 1 we introduced the framework, Part 2 was about understanding the people and situation. Let’s say you have a great idea for a...
Getting things done Part 2: Accept the weird and irrational
If you think saying something smart is all you need to make your idea a reality, you will have a career filled with disappointment and frustration. You need help, money, permission and support and...
Getting things done Part 1: When you don’t have authority
I’ve spent my career trying to get things done or change things with no authority, no budget and no reports. Sometimes you have to make it work when all you have is charm, determination,...
