How to design a successful workshop
Note: This originally appeared on the 3Pillar website Workshops are a great way to get your team aligned and moving quickly. I design workshops to meet my client where they are and get them...
Category: Strategy
You’re funding technology wrong
Occasionally I work with clients who fund technology based on project business cases that are evaluated on a periodic or annual basis. These business cases require your leaders and their teams to spend endless...
My favorite posts from 2015
Happy New Year! I wish you and yours all the best. Here are a couple of my favorite posts from the last year: Getting to Meaningful Feedback How I do customer development interviews Getting...
Breaking the rules of facilitating
A facilitator is supposed to be a neutral party who keeps time and make sure people follow the rules of the exercise. I’m a facilitation rule breaker and not ashamed of it. We’re committed to...
“MVP” a great and greatly confused concept
I’ve written before about how words have different meanings to people. One word that seems to be particularly tricky is “MVP.” There seems to be a disconnect between the lean community and the larger...
How I use canvas exercises to understand, align and assess
I use canvas exercises like the Business Model Canvas, Lean Canvas or a variation of my own design with new clients or prospects all the time. It’s one of the most effective ways to quickly...
What Henry Ford Got Wrong and Right About Customers
If you advocate for including customers in the product development process you are going to inevitably will be confronting this: “If I had asked people what they wanted, they would have said faster horses.”...
What I Learned on Maternity Leave
My husband and I welcomed a little girl into the world over the holidays and it’s been a whirlwind since. I’ve learned to swaddle, what her cries mean (mostly) and a few things that...
Getting to know your customers better
Let’s say your company is really good at sales. The team knows who the buyer is, how to reach them, what they care about and close the sale. What happens next? Who is using...
Do you know your customer?
If you get me as a ski instructor I look at your gear, how you stand and see what mood you’re in as I walk over to you. We chat and I ask where...
