Jessica Hall on Product Management, User Experience and Digital Transformation
Make sure everyone in your organization – from the C-Suite to the product team – is seeing the world through the same lens. Learn the keys to succeeding in the digital economy and building...
Last week the head of product for a small company asked me what the right size, skills and make up was for his UX team. Across the industry we’ve seen a trend towards smaller...
Last weekend I taught a workshop at DC Web Women‘s Code(Her) Conference and I mentioned a couple of my favorite books or resources on customer and user psychology. These have helped me and I...
2016 was a big year for me. I was asked to lead and transform the Product Consulting team at 3Pillar. It’s been great to bring such a talented, adaptable and fun group of people...
It starts with a really fancy deck in your inbox. I’ve received these as both an internal head of UX and as a product consultant. The deck is lovely, comprehensive, well written and detailed....
Product Management / User Experience
by Jess · Published September 15, 2016 · Last modified April 8, 2017
I’m not much into to fishing but the few times I’ve gone out on a charter with friends it’s been pretty fun. This might be because the captain knows where the good spots are...
Product Management / User Experience
by Jess · Published August 24, 2016 · Last modified March 6, 2017
Interviewing customers is one of my favorite things to do. I like learning about them, their lives and discovering how my clients can help them. Even if that means that what I learn is...
People / Product Management / Strategy / User Experience
by Jess · Published August 1, 2016 · Last modified August 2, 2016
The Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses Eric Ries It’s a must read at my company and we’re not alone. Lean Customer Development: Building Products Your Customers...
People / Product Management / Strategy / User Experience
by Jess · Published January 6, 2016 · Last modified October 14, 2017
Happy New Year! I wish you and yours all the best. Here are a couple of my favorite posts from the last year: Getting to Meaningful Feedback How I do customer development interviews Getting...
If you want to build a product that people want, you need to talk and test with people, lots of people and on a regular basis. This is going to take a serious, ongoing...
