Jessica Hall on product, design, UX and team building
Product Management / User Experience
by Jess · Published March 3, 2022 · Last modified March 23, 2022
Product Management Today Webinar – March 2022 You’ve heard of Amazon and Vanguard, two of the most successful customer-focused businesses in the world, but have you heard Jim Collins’ Flywheel Effect? You might be...
Jobs to be Done is a very effective way to think about what drives purchase and onboarding behaviors. I’ve been doing some workshops on it with colleagues and at first they aren’t buying it....
Product Management / User Experience
by Jess · Published January 2, 2021 · Last modified June 12, 2021
When you sit the chair and ask your hair stylist for a certain style of cut or color chances are they listened carefully, considered your face shape, hair type, how much time you spend...
Last week the head of product for a small company asked me what the right size, skills and make up was for his UX team. Across the industry we’ve seen a trend towards smaller...
Last weekend I taught a workshop at DC Web Women‘s Code(Her) Conference and I mentioned a couple of my favorite books or resources on customer and user psychology. These have helped me and I...
2016 was a big year for me. I was asked to lead and transform the Product Consulting team at 3Pillar. It’s been great to bring such a talented, adaptable and fun group of people...
It starts with a really fancy deck in your inbox. I’ve received these as both an internal head of UX and as a product consultant. The deck is lovely, comprehensive, well written and detailed....
Product Management / User Experience
by Jess · Published September 15, 2016 · Last modified April 8, 2017
I’m not much into to fishing but the few times I’ve gone out on a charter with friends it’s been pretty fun. This might be because the captain knows where the good spots are...
Product Management / User Experience
by Jess · Published August 24, 2016 · Last modified March 6, 2017
Interviewing customers is one of my favorite things to do. I like learning about them, their lives and discovering how my clients can help them. Even if that means that what I learn is...
People / Product Management / Strategy / User Experience
by Jess · Published August 1, 2016 · Last modified August 2, 2016
The Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses Eric Ries It’s a must read at my company and we’re not alone. Lean Customer Development: Building Products Your Customers...
I help companies build teams that put their customer at the center of their story so their product and business thrive
Photo: Shiny Red Photo