Jessica Hall on product, design, UX and team building
I’m a huge fan of the content Intercom puts out and through them I discovered Gerald M. Weinberg’s The Secrets of Consulting: A Guide to Giving and Getting Advice Successfully. It’s full of amusing and good advice....
Everyone has a boss. Even a CEO needs to manage their board or important customers. Knowing how to manage leaders in your organization or your client’s is a pretty important skill and one I...
I took some friends skiing not long ago and one of them was having trouble making turns. Years of training and experience have taught me how to quickly look at someone and immediately know what...
So my friend wanted a dog. I didn’t think it was the best idea since he had a small condo and a job that involved a lot of travel. I knew that saying it...
When I work with clients I always say “we.” It’s not “your” problem, “your” customers, “your” value proposition, what “you” need to do. Instead it’s “our” customers, “our” value proposition what we need to...
I use canvas exercises like the Business Model Canvas, Lean Canvas or a variation of my own design with new clients or prospects all the time. It’s one of the most effective ways to quickly...
If we are having a business-related conversation I will probably ask “what does that mean to you?” more than once. I’ve learned the hard way, that words don’t always mean the same things to everyone....
I help companies build teams that put their customer at the center of their story so their product and business thrive
Photo: Shiny Red Photo