Tagged: Customer Engagement

Zion National Park River Bank

How to plot your next career move

I’ve spent my career wandering. When the path seemed interesting and scary, I followed it. If I needed a skill I didn’t have, I chose a path where I could learn it. It’s easy...

Street Marking

How I do customer development interviews

Customer development interviews are one of my favorite things to do. I really like learning about people’s lives even though what I learn most often is that my ideas or my client’s ideas are wrong. My...

Moving Painting

What Henry Ford Got Wrong and Right About Customers

If you advocate for including customers in the product development process you are going to inevitably will be confronting this: “If I had asked people what they wanted, they would have said faster horses.”...