My favorite posts of 2016
2016 was a big year for me. I was asked to lead and transform the Product Consulting team at 3Pillar. It’s been great to bring such a talented, adaptable and fun group of people...
Tagged: interviews
Want to drive change internally? Here are two reasons you shouldn’t skip the interviews
I’ve spent most of my career being a troublemaker trying to push an organization into trying new things. Sometimes I’ve failed miserably and a few times I’ve succeeded. As an outside consultant I always...
How I prepare for customer development interviews
When I’m doing a customer development interview my goal is to have an open and meaningful conversation that helps me really understand my subject’s pain, behaviors, needs, goals and how I can help them....
How I do customer development interviews
Customer development interviews are one of my favorite things to do. I really like learning about people’s lives even though what I learn most often is that my ideas or my client’s ideas are wrong. My...
The scrappy guide to customer development recruiting
If you want to build a product that people want, you need to talk and test with people, lots of people and on a regular basis. This is going to take a serious, ongoing...
