Are you doing stuff or creating value?
Note: This was co-authored with Derek Tiffany and was originally posted on the 3Pillar Global site. You can put a bunch of stickies on the wall, create tons of JIRA tickets and commit code,...
Note: This was co-authored with Derek Tiffany and was originally posted on the 3Pillar Global site. You can put a bunch of stickies on the wall, create tons of JIRA tickets and commit code,...
Agile, Lean Startup, Design Thinking, Test Driven Development and whatever new and trendy thing out there are tools. They exist to help you to do something. They are supposed to help us be faster,...
It starts with a really fancy deck in your inbox. I’ve received these as both an internal head of UX and as a product consultant. The deck is lovely, comprehensive, well written and detailed....
People / Product Management / Strategy / User Experience
by Jess · Published August 1, 2016 · Last modified August 2, 2016
The Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses Eric Ries It’s a must read at my company and we’re not alone. Lean Customer Development: Building Products Your Customers...
I mentor with 1776, a DC area incubator, and in a recent conversation the member was asking about feedback. He told me that he was sending links out to a prototype and hoping to...
People / Product Management / Strategy / User Experience
by Jess · Published January 6, 2016 · Last modified October 14, 2017
Happy New Year! I wish you and yours all the best. Here are a couple of my favorite posts from the last year: Getting to Meaningful Feedback How I do customer development interviews Getting...
I’ve spent this year getting feedback from small business owners, high school students, doctors, entrepreneurs and bankers. Every few months I start working with a new group of customers and every few months I have experiment...
When I’m planning a test with my teams these are the questions that we ask ourselves. It really helps us to focus our efforts in planning, recruiting and creating a a prototype or other...
When I’m doing a customer development interview my goal is to have an open and meaningful conversation that helps me really understand my subject’s pain, behaviors, needs, goals and how I can help them....
I think of an agile team like a swimmer in open water. They can have a very effective stroke that carries them far each time but if they don’t look up and adjust for...