Don’t want to be an order taker? Stop taking orders
When you sit the chair and ask your hair stylist for a certain style of cut or color chances are they listened carefully, considered your face shape, hair type, how much time you spend...
Tagged: product management
Mysteries of Product-Engineering Disfunction
I’ve seen a similar pattern pop up in three different companies and I’m writing this to see if anyone else has seen it too. Each company is in a different industry. One is small,...
How to avoid a $32M flop: Inside the Hertz-Accenture Lawsuit
Last week, Hertz sued former marketing partner Accenture LLP for failing to deliver a promised redesign of their website and mobile apps. While the complaint is still in dispute, companies can learn from what we know...
How to plot your next career move
I’ve spent my career wandering. When the path seemed interesting and scary, I followed it. If I needed a skill I didn’t have, I chose a path where I could learn it. It’s easy...
Rebooting our UX and Product Management career path
Last year we merged our Product Management and UX teams. We operate as a single team now with shared management so some of our PMs have managers who are UXers and vice versa. One...
The product development leadership gap
A few weeks ago I met with the product and design team members from a big company. I asked them what they were driving towards. Their first answer was to say they need reduce...
How the orange juice test can teach you how to manage a tough situation
I’m a huge fan of the content Intercom puts out and through them I discovered Gerald M. Weinberg’s The Secrets of Consulting: A Guide to Giving and Getting Advice Successfully. It’s full of amusing and good advice....
My favorite posts of 2016
2016 was a big year for me. I was asked to lead and transform the Product Consulting team at 3Pillar. It’s been great to bring such a talented, adaptable and fun group of people...
Why you should use outside product managers
Note: This was originally published on the 3Pillar blog and has been republished with permission An engineering candidate asked me why a product development services company like us has product managers. I loved the...
10 books to help you make your company and product better
The Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses Eric Ries It’s a must read at my company and we’re not alone. Lean Customer Development: Building Products Your Customers...
