Recently I was talking with a worried head of product management whose team is afraid to ask customers how they used the product because they didn’t want to be seen as not knowing the answers....
When I’m planning a test with my teams these are the questions that we ask ourselves. It really helps us to focus our efforts in planning, recruiting and creating a a prototype or other...
Product manager is one of those titles that can mean different things. There are many kinds of PMs that play different roles in different organizations and that’s a good thing. You want a PM that...
In college I needed one more elective to graduate so I took a sculpture class. I didn’t realize some simple techniques I learned in class would serve me for years. Every 15 minutes a...
I started at 3Pillar Global January 2, 2014 created this site as a way for me to capture what I’ve learned and I’ve learned a lot. How teaching skiing makes me better at UX...
Bringing a new digital product to market is tough and it’s easy to get stuck or spend a bunch of money and time building the wrong thing. This blog is where I share my personal thoughts on what I see and what I've learned.
My day job is at 3Pillar Global where my team helps startup, midsize and enterprise clients grow their business and make great products.