Just about all the work we do and our clients do are in cross-functional teams. I see teams struggling with roles and ownership so I’ve been searching for answers in academic research. Roles are norms that tell us how to behave “Clear and explicit specification of the basic norms of conduct for team behavior, the […]
Tag: roles
Why are so many people struggling with ownership and roles? Part 1
Debates about ownership seem to be all around me. I see them on our teams, client’s teams and online. Holding onto the idea that I should own the design meant disenfranchising my non-design coworkers. It meant having ridiculous arguments that weren’t about the product or substance, but rather who was responsible for which decisions. Instead of […]