Jessica Hall on product, design, UX and team building
Product Management / User Experience
by Jess · Published March 3, 2022 · Last modified March 23, 2022
Product Management Today Webinar – March 2022 You’ve heard of Amazon and Vanguard, two of the most successful customer-focused businesses in the world, but have you heard Jim Collins’ Flywheel Effect? You might be...
Attracting candidates, finding the right fit and helping your chosen design leader them launch successfully is hard and often ends badly. As a former consultant and the first design leader in an organization in...
Product Management / User Experience
by Jess · Published January 2, 2021 · Last modified June 12, 2021
When you sit the chair and ask your hair stylist for a certain style of cut or color chances are they listened carefully, considered your face shape, hair type, how much time you spend...
I’ve seen CEOs who are deeply involved in color schemes, CTOs who want to control every architecture decision and product leaders who are very particular about agile rituals. I’ve written before about how to...
Last week, Hertz sued former marketing partner Accenture LLP for failing to deliver a promised redesign of their website and mobile apps. While the complaint is still in dispute, companies can learn from what we know...
I’ve spent my career wandering. When the path seemed interesting and scary, I followed it. If I needed a skill I didn’t have, I chose a path where I could learn it. It’s easy...
Last week the head of product for a small company asked me what the right size, skills and make up was for his UX team. Across the industry we’ve seen a trend towards smaller...
Last year we merged our Product Management and UX teams. We operate as a single team now with shared management so some of our PMs have managers who are UXers and vice versa. One...
Last weekend I taught a workshop at DC Web Women‘s Code(Her) Conference and I mentioned a couple of my favorite books or resources on customer and user psychology. These have helped me and I...
Product Management / User Experience
by Jess · Published September 15, 2016 · Last modified April 8, 2017
I’m not much into to fishing but the few times I’ve gone out on a charter with friends it’s been pretty fun. This might be because the captain knows where the good spots are...
I help companies build teams that put their customer at the center of their story so their product and business thrive
Photo: Shiny Red Photo