The truth behind scope creep (Take 3 Podcast)
I recently appeared on Take 3 Scene 16: The Truth Behind Scope Creep with my colleague Adam Hahn to talk about how there is no such thing as scope creep, it’s just change managed badly. The...
Tagged: product development
The problem with big bang design
It starts with a really fancy deck in your inbox. I’ve received these as both an internal head of UX and as a product consultant. The deck is lovely, comprehensive, well written and detailed....
Talking planning with Peter Morville
Recently I sat down with Peter Morville to have a fascinating conversation about planning for his new book. Peter is a very accomplished information architect and author of Information Architecture for the World Wide Web,...
10 books to help you make your company and product better
The Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses Eric Ries It’s a must read at my company and we’re not alone. Lean Customer Development: Building Products Your Customers...
Pre-Mortems are great for kickoffs
The first few weeks of any product development effort are tricky. You are trying to figure out what you’re doing and how to work together. The expectations are always high and the timeline short....
Why accessibility matters and how you can get there (Take 3 podcast)
I recently sat down to talk about accessibility with my colleague Jenna Warren. We talked about: The definition of accessibility and why it’s important for every user, not just disabled users The pressure from advocacy...
RFPs are the worst
I am in the services business to help people do product development well. RFPs make me crazy because they make it so hard for me to help. They made me feel like I’ve got...
