Don’t want to be an order taker? Stop taking orders
When you sit the chair and ask your hair stylist for a certain style of cut or color chances are they listened carefully, considered your face shape, hair type, how much time you spend...
Product Management / User Experience
by Jess · Published January 2, 2021 · Last modified June 12, 2021
When you sit the chair and ask your hair stylist for a certain style of cut or color chances are they listened carefully, considered your face shape, hair type, how much time you spend...
One of my crew is giving a presentation to the sales team and as we we’re prepping I used a bunch of my go to tips. These may or may not be the best...
I’m a huge fan of the content Intercom puts out and through them I discovered Gerald M. Weinberg’s The Secrets of Consulting: A Guide to Giving and Getting Advice Successfully. It’s full of amusing and good advice....
Everyone has a boss. Even a CEO needs to manage their board or important customers. Knowing how to manage leaders in your organization or your client’s is a pretty important skill and one I...
Last weekend I taught a workshop at DC Web Women‘s Code(Her) Conference and I mentioned a couple of my favorite books or resources on customer and user psychology. These have helped me and I...
This is the third of a four part series, in Part 1 I introduced the framework, Part 2 was about understanding the people and situation and Part 3 was about preparation. In the final...
This is the third of a four part series, in Part 1 we introduced the framework, Part 2 was about understanding the people and situation. Let’s say you have a great idea for a...
If you think saying something smart is all you need to make your idea a reality, you will have a career filled with disappointment and frustration. You need help, money, permission and support and...
I’ve spent my career trying to get things done or change things with no authority, no budget and no reports. Sometimes you have to make it work when all you have is charm, determination,...