My favorite posts of 2016
2016 was a big year for me. I was asked to lead and transform the Product Consulting team at 3Pillar. It’s been great to bring such a talented, adaptable and fun group of people...
Category: Product Management
Research vs Experimentation
I’m not much into to fishing but the few times I’ve gone out on a charter with friends it’s been pretty fun. This might be because the captain knows where the good spots are...
Why you should use outside product managers
Note: This was originally published on the 3Pillar blog and has been republished with permission An engineering candidate asked me why a product development services company like us has product managers. I loved the...
Talking planning with Peter Morville
Recently I sat down with Peter Morville to have a fascinating conversation about planning for his new book. Peter is a very accomplished information architect and author of Information Architecture for the World Wide Web,...
Conducting great customer interviews (Take 3 podcast)
Interviewing customers is one of my favorite things to do. I like learning about them, their lives and discovering how my clients can help them. Even if that means that what I learn is...
10 books to help you make your company and product better
The Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses Eric Ries It’s a must read at my company and we’re not alone. Lean Customer Development: Building Products Your Customers...
Pre-Mortems are great for kickoffs
The first few weeks of any product development effort are tricky. You are trying to figure out what you’re doing and how to work together. The expectations are always high and the timeline short....
Why accessibility matters and how you can get there (Take 3 podcast)
I recently sat down to talk about accessibility with my colleague Jenna Warren. We talked about: The definition of accessibility and why it’s important for every user, not just disabled users The pressure from advocacy...
RFPs are the worst
I am in the services business to help people do product development well. RFPs make me crazy because they make it so hard for me to help. They made me feel like I’ve got...
How to run a customer test in 10 minutes
I mentor with 1776, a DC area incubator, and in a recent conversation the member was asking about feedback. He told me that he was sending links out to a prototype and hoping to...
